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Customer safety

Our online pharmacy standards

Here is what you can expect when you browse products, upload a prescription or place an order with Medigoz.

Clear product details

  • We show the medicine strength, dosage form, manufacturer and prescription requirement when that information is available.
  • The displayed price and availability relate to the pack or unit selected on the product page.
  • If you notice incorrect product information, contact us so we can check and correct it.

Careful prescription handling

  • A clear prescription is required for medicines marked as prescription-only.
  • Submitted prescriptions are checked before those items are prepared.
  • A product page will never be used as a diagnosis or as a reason to change your treatment.

Privacy and customer support

  • Prescription information is handled only for verification and order fulfilment.
  • Our delivery, refund and privacy policies explain how the service works.
  • You can contact us directly if you have a question or something is wrong with your order.

Please remember

The information on Medigoz helps you identify products and use our ordering service. It is not medical advice. If you are unwell, unsure about a medicine or considering a change to your treatment, speak to a qualified healthcare professional.

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