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Health guides

Simple guides for ordering and handling medicines

These short guides explain how prescription orders work, how to read common medicine details and how to store medicines at home. They provide general information and do not replace advice from your doctor or pharmacist.

Ordering with a prescription

Find out what should be visible on your prescription, how to take a clear photo and what happens after you submit it.

Storing medicines at home

Learn why the label, original packaging, temperature and storage location matter.

Understanding medicine names

See the difference between a generic name and a brand name, and understand what strength and dosage form mean.

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