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Your Privacy is Our Priority

Last updated: June 22, 2026

At Medigoz, we are committed to safeguarding your personal information and ensuring the confidentiality of your prescriptions and health data. This Privacy Policy details how we collect, use, and protect your information.

01

Information We Collect

To provide you with secure online pharmacy services, we collect:

  • Personal Identifiers: Your name, email, phone number, and physical shipping address.
  • Prescription Data: Images of prescriptions uploaded during order placement. These are handled strictly by certified pharmacists.
  • Payment Information: Transaction identifiers and payment methods (card details are securely processed by authorized third-party payment gateways).
02

How We Use Your Information

Your details are used solely to fulfill your medical and delivery needs, including:

  • Validating and dispensing prescription-required medicines through licensed pharmacists.
  • Providing real-time order tracking and customer support updates.
  • Enhancing user experience, improving app performance, and keeping our platform safe from fraudulent activity.
03

Data Retention and Protection

We employ advanced server-side encryption (SSL) and secure database partitioning. Your uploaded prescriptions are stored in private cloud storage, accessible only to authorized medical verification officers, and are automatically archived after order fulfillment.

04

Your Rights & Consent

You retain absolute control over your profile. You may modify or delete your saved addresses, request account closure, or contact us to delete your prescription records at any time. By using Medigoz, you consent to the processing of data as described herein.

Questions about your data?

Our dedicated privacy compliance team is here to assist you.

privacy@medigoz.pk
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